{"id":136,"date":"2020-05-25T12:46:19","date_gmt":"2020-05-25T02:46:19","guid":{"rendered":"https:\/\/www.downsyndrome.org.au\/vic\/?page_id=136"},"modified":"2025-11-24T16:22:10","modified_gmt":"2025-11-24T05:22:10","slug":"policies-and-procedures","status":"publish","type":"page","link":"https:\/\/www.downsyndrome.org.au\/vic\/policies-and-procedures\/","title":{"rendered":"Policies and Procedures"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><\/div><\/div>\n\n\n<section class=\"resource-tiles-block breakout\">\n    <div class=\"container\">\n        <div class=\"row justify-content-between px-8 px-lg-0\">\n                            <a href=\"https:\/\/www.downsyndrome.org.au\/vic\/feedback-and-complaints\/\" class=\"resource-tile-icon-promo mb-8 mb-lg-0 text-decoration-none\">\n                    <div class=\"resource-tile-icon-promo-icon d-flex align-items-center\">\n                        <img decoding=\"async\" role=\"presentation\" src=\"https:\/\/www.downsyndrome.org.au\/vic\/wp-content\/uploads\/sites\/10\/2020\/03\/icon-technology.svg\" alt=\"Feedback and complaints icon\">\n                    <\/div>\n                                        <h4 class=\"resource-tile-icon-promo-heading\">Feedback and complaints<\/h4>\n                                    <\/a>\n                            <a href=\"https:\/\/www.downsyndrome.org.au\/vic\/wp-content\/uploads\/sites\/10\/2025\/03\/SM016-Privacy-Statement-v4.pdf\" class=\"resource-tile-icon-promo mb-8 mb-lg-0 text-decoration-none\">\n                    <div class=\"resource-tile-icon-promo-icon d-flex align-items-center\">\n                        <img decoding=\"async\" role=\"presentation\" src=\"https:\/\/www.downsyndrome.org.au\/vic\/wp-content\/uploads\/sites\/10\/2020\/03\/icon-technology.svg\" alt=\"Privacy and Confidentiality icon\">\n                    <\/div>\n                                        <h4 class=\"resource-tile-icon-promo-heading\">Privacy and Confidentiality<\/h4>\n                                    <\/a>\n                            <a href=\"https:\/\/www.downsyndrome.org.au\/vic\/wp-content\/uploads\/sites\/10\/2025\/08\/OP016-Child-Safe-Policy-and-Procedure-v5-1.pdf\" class=\"resource-tile-icon-promo mb-8 mb-lg-0 text-decoration-none\">\n                    <div class=\"resource-tile-icon-promo-icon d-flex align-items-center\">\n                        <img decoding=\"async\" role=\"presentation\" src=\"https:\/\/www.downsyndrome.org.au\/vic\/wp-content\/uploads\/sites\/10\/2020\/03\/icon-technology.svg\" alt=\"Our Commitment to Child Safety icon\">\n                    <\/div>\n                                        <h4 class=\"resource-tile-icon-promo-heading\">Our Commitment to Child Safety<\/h4>\n                                    <\/a>\n                            <a href=\"https:\/\/www.downsyndrome.org.au\/vic\/wp-content\/uploads\/sites\/10\/2025\/03\/OP003-Participant-Charter-v5.pdf\" class=\"resource-tile-icon-promo mb-8 mb-lg-0 text-decoration-none\">\n                    <div class=\"resource-tile-icon-promo-icon d-flex align-items-center\">\n                        <img decoding=\"async\" role=\"presentation\" src=\"https:\/\/www.downsyndrome.org.au\/vic\/wp-content\/uploads\/sites\/10\/2020\/03\/icon-pdf.svg\" alt=\"Participant Charter icon\">\n                    <\/div>\n                                        <h4 class=\"resource-tile-icon-promo-heading\">Participant Charter<\/h4>\n                                    <\/a>\n                            <a href=\"https:\/\/www.downsyndrome.org.au\/vic\/wp-content\/uploads\/sites\/10\/2023\/06\/OP003-ER-Participant-Charter.pdf\" class=\"resource-tile-icon-promo mb-8 mb-lg-0 text-decoration-none\">\n                    <div class=\"resource-tile-icon-promo-icon d-flex align-items-center\">\n                        <img decoding=\"async\" role=\"presentation\" src=\"https:\/\/www.downsyndrome.org.au\/vic\/wp-content\/uploads\/sites\/10\/2020\/03\/icon-pdf.svg\" alt=\"Participant Charter - Easy Read icon\">\n                    <\/div>\n                                        <h4 class=\"resource-tile-icon-promo-heading\">Participant Charter &#8211; Easy Read<\/h4>\n                                    <\/a>\n                            <a href=\"https:\/\/www.downsyndrome.org.au\/vic\/wp-content\/uploads\/sites\/10\/2025\/11\/OP015-Participant-Handbook-v7.pdf\" class=\"resource-tile-icon-promo mb-8 mb-lg-0 text-decoration-none\">\n                    <div class=\"resource-tile-icon-promo-icon d-flex align-items-center\">\n                        <img decoding=\"async\" role=\"presentation\" src=\"https:\/\/www.downsyndrome.org.au\/vic\/wp-content\/uploads\/sites\/10\/2020\/03\/icon-pdf.svg\" alt=\"Participant Handbook icon\">\n                    <\/div>\n                                        <h4 class=\"resource-tile-icon-promo-heading\">Participant Handbook<\/h4>\n                                    <\/a>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":23,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1","_relevanssi_noindex_reason":"","inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"state":[],"class_list":["post-136","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.downsyndrome.org.au\/vic\/wp-json\/wp\/v2\/pages\/136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.downsyndrome.org.au\/vic\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.downsyndrome.org.au\/vic\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.downsyndrome.org.au\/vic\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.downsyndrome.org.au\/vic\/wp-json\/wp\/v2\/comments?post=136"}],"version-history":[{"count":25,"href":"https:\/\/www.downsyndrome.org.au\/vic\/wp-json\/wp\/v2\/pages\/136\/revisions"}],"predecessor-version":[{"id":4269,"href":"https:\/\/www.downsyndrome.org.au\/vic\/wp-json\/wp\/v2\/pages\/136\/revisions\/4269"}],"wp:attachment":[{"href":"https:\/\/www.downsyndrome.org.au\/vic\/wp-json\/wp\/v2\/media?parent=136"}],"wp:term":[{"taxonomy":"state","embeddable":true,"href":"https:\/\/www.downsyndrome.org.au\/vic\/wp-json\/wp\/v2\/state?post=136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}