Helping make NDIS information easier to understand
This project is testing how easy NDIS factsheets are to use for people with intellectual disability. An Expert Review Panel made up of people with Down syndrome and intellectual disability are sharing their experiences. Their input is helping make the resources clearer, easier to read and more inclusive.
Purpose
Everyone deserves information they can understand. Making NDIS factsheets more accessible helps people with disability get the information they need and make informed choices.
Who is involved?
DSA has recruited and is working with an Expert Review Panel, which includes people with Down syndrome or intellectual disability from across Australia. Their role is to review NDIS resources, share their personal experiences and suggest ways to improve them.
Project goals
- Test how easy NDIS factsheets are to use
- Give practical feedback and advice
- Help create clearer, more inclusive resources
- Make sure lived experience guides national communication
How it works
Panel members go through the factsheets in structured sessions. They point out what makes sense and what is confusing. They suggest improvements like simpler language, shorter documents and adding glossaries.
Impact so far
The NDIS is using the feedback to improve current and future resources. This project shows how including people with lived experience makes information stronger, clearer and more useful for everyone.
The project has also been a fantastic opportunity for people with disability to build skills, confidence and connections.
“Working on the Expert Review Panel for the Accessible Communication Pilot Project has been interesting to learn about the NDIS documents and how we hope to improve them. Working with other team members has helped me understand that we all have different ways of learning and ideas. I hope that our lived experience helps make a difference and that NDIS take on our recommendations so Easy Read documents are actually Easy to Read and not long and complicated. I really like having a Glossary to look at to help me understand words I don’t know.”
– Ally Gillies, Panel Member
